Every piece of information you share on the mp2 platform — how it's collected, how it's used, and how it's kept secure — is explained here, openly and clearly. We believe protecting your data means earning your trust.
We back our commitment to data protection with action, not just words — these six principles are the foundation of that promise.
All your data is protected with 256-bit SSL encryption. Every exchange of information — from registration through to payment — takes place over fully secure channels.
Mp2 never sells your personal information to advertisers or any other third parties. Your data is used solely to improve your experience with our services.
What data we collect, why we collect it, and how we use it — all of it is clearly set out in this policy. No hidden terms.
You can view, correct, or request deletion of your information at any time. Your data belongs to you.
Mp2 adheres to international data protection standards. Our systems undergo regular security audits, and we employ the latest security technologies available.
Our support team is always available for any privacy-related questions or concerns. All requests are resolved within 48 hours.
Important notice: By using the mp2 platform, you agree to this privacy policy. Protecting your data is our highest priority and we will never betray your trust.
The mp2 online gaming platform ("mp2", "we", "us") is deeply committed to protecting your privacy. This Privacy Policy ("Policy") explains what information we collect when you use the mp2.app website, mobile app, or any of our services — and how we use and protect it.
This policy applies to all mp2 services — including website browsing, account registration, playing games, payment transactions, and any communication with us. It is provided in Bengali so you can understand it easily.
By using the platform, you confirm that you have read and agreed to this Privacy Policy. If you have any objections, please contact us before continuing to use the platform.
Mp2 only collects information that is necessary to provide you with the best service and meet our legal obligations. Here is what we collect:
| Data Type | Description | Reason for Collection |
|---|---|---|
| Identity information | Full name, date of birth, and nationality | KYC Verification & Age Confirmation |
| Contact Information | Email address, phone number, and physical address | Account management & communication |
| Payment information | Mobile banking number, transaction history | Processing Deposits & Withdrawals |
| Technical information | IP address, device type, and browser | Security Verification & Service Improvement |
| Gaming activity | Betting history, win/loss records | Responsible gaming assurance |
We never directly store your full payment card number, password, or other sensitive financial details. All payment processing is handled through fully encrypted gateways.
Mp2 collects your information through several methods. Here's what you should know about each one:
Whenever we ask for new information, we clearly explain why it's being collected. We never request data we don't need.
Your information is used only for the purposes listed below. If we ever need to use it for anything else, we will notify you separately and obtain your consent:
Important: You can opt out of marketing communications at any time — contact support or click the "Unsubscribe" link in any email.
Mp2 does not sell your personal information. However, in certain limited circumstances, data may be shared with trusted partners:
All partners operate under a strict confidentiality agreement and may only use data for specified purposes. They are not permitted to share your information with anyone else.
Mp2.app uses cookies and similar technologies to deliver a better experience. Cookies are small text files stored in your browser.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect certain platform features.
Mp2 does not retain your data longer than necessary. Retention periods vary depending on the type of information:
Once the retention period ends, data is securely deleted or anonymized so you can no longer be identified.
To protect your data, mp2 applies the highest industry security standards:
In the event of a data breach: In the event of a security breach, we will notify affected users within 72 hours and take all necessary action.
You have certain fundamental rights over your personal data. mp2 respects all of these rights:
You can request a full overview of the information we hold about you. We will provide it in full within 30 days.
If any of your information is incorrect, you can request a correction. We will update it within 7 business days.
You may request deletion of any data held beyond legal requirements. This applies after your account is closed.
You can ask us to stop using your data for specific purposes — such as marketing communications.
You can export your data in a standard format (CSV or JSON).
You can object to any specific use of your data and we will review it.
To exercise any of these rights, support@mp2.appEmail us and we will respond within 48 hours and resolve your issue within 30 days.
Mp2 services are intended solely for adults aged 18 and over. We do not knowingly collect information from minors.
For parents: We are firmly committed to keeping children safe from online gaming. If you have any concerns, please let us know at any time.
Mp2 may update this Privacy Policy from time to time. When changes are made, we follow the process below:
For any privacy-related questions, requests, or complaints, please get in touch with us:
Our support team speaks Bengali and is always committed to protecting your privacy. Any complaint you raise is taken seriously, and we work to resolve it promptly.
If you are not satisfied with our resolution, you have the right to escalate your complaint to the relevant regulatory authority.
These are the questions our users ask most often.