Online gaming isn't just about winning — it's a way to have fun. But when playing starts causing stress instead of enjoyment, it's time to step back. mp2 wants you to play responsibly, know your limits, and seek help when you need it.
Responsible gaming means enjoying gaming while staying in full control of your finances, time, and mental wellbeing. At mp2, we don't just want to entertain you — we want you to have a safe and enjoyable experience for the long term.
When playing online betting or casino games, it's easy to spend more time or money than you intended without even realizing it. What starts out as pure fun can gradually turn into a habit. That's why mp2 provides tools and resources to help you understand and stay within your limits.
Remember — gaming should never be a source of income. It's a form of entertainment. Never bet money that your household depends on. Follow all of mp2's responsible gaming guidelines and play for the fun of it.
Core principle: mp2 believes that responsible gaming means having the right mindset, setting the right limits, and knowing when to seek help.
Mp2 provides these tools free of charge to help keep your gaming experience healthy and in control.
Set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. To increase it, you'll need to wait 24 hours.
Decide in advance how long your session will be. When time is up, mp2 will automatically alert you and end the session if needed. Spending long hours in front of a screen isn't good for your mental wellbeing.
You can set in advance how much you're willing to lose within a given period before your play stops. Once you hit that loss limit, your account is automatically locked for the rest of the day — so you don't keep playing on emotion.
To clear your head, you can take a voluntary break of anywhere from 24 hours to 6 weeks. No betting activity will be possible on your account during this time. Once the break ends, your account is reactivated automatically.
If you feel your gaming is getting out of control, you can self-exclude completely for anywhere from 6 months to 5 years. This is a firm commitment — your account cannot be accessed at all during the exclusion period.
Our trained support team is available 24/7. If gaming is causing you stress, anxiety, or any other concern, reach out via live chat or email — we're here to help, not to judge.
Setting limits on mp2 is quick and straightforward. Just a few simple steps and your gaming experience is that much safer.
Log in to your mp2 account and click the profile icon in the top right corner.
Go to your profile settings, find the "Responsible Gaming" option, and click it.
Choose whichever you need — deposit limit, session time, or loss limit.
Enter the amount or time and click the "Confirm" button.
Takes effect immediately after you set it — no additional approval required.
Lowering a limit takes effect immediately, but increasing one requires a 24-hour waiting period.
We don't always notice when gaming starts becoming a problem. If you recognise any of the signs below in yourself, seek help right away.
Answer the questions below honestly — they'll help you understand where your gaming habits currently stand.
Keep in mind: If most of your answers are "yes", it may be time to seek help. That's not a sign of weakness — it takes courage. Write to us at support@mp2.app.
Find out exactly how each tool works and when to use it.
Decide in advance how much you can afford to spend on entertainment each month. Never put more than that amount into gaming. And never play with money that your household can't afford to lose.
Decide how long you'll play before you start, and stick to it. Use the session timer. The longer you play, the harder it is to stay focused — and the more likely you are to make poor decisions.
Gaming when you're angry, sad, or frustrated is never a good idea — it's harder to make sound decisions in that state. Take a break, clear your head, then play if you still feel like it.
Gaming is entertainment — winning isn't guaranteed. Go in prepared to lose. Chasing losses by placing more bets usually leads to even greater losses.
If you play online, let someone you trust in your household know. They can act as a support network and step in if you ever need help.
Ask yourself once a week — is gaming having a positive or negative impact on your life? An honest answer will keep you on the right track.
Mp2 is strictly for adults aged 18 and above. We do not allow minors to access the platform under any circumstances.
For parents: If you suspect your child is using mp2, contact us immediately at support@mp2.app.
The questions our users ask most often.